Essex Supplies

Call us now on 01702 600000

  • Speedy delivery
    Our own fleet of vehicles & trained drivers
  • Free Local Delivery
    across the South East –
    Essex / Kent / London
  • Order Collection
    from our trade counter

Essex Supplies and our Policies

Privacy Policy

This privacy policy notice sets out how Essex Supplies UK Ltd and protects any information that you give to Essex Supplies UK Ltd when you use this website and contact forms.

Essex Supplies UK Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Essex Supplies UK Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 22nd 2018 .

What we collect

We may collect the following information:

  • name
  • contact telephone information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Name, Address, Telephone Number & Email Addresses for billing and communication purposes
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you have “opted IN” and provided your consent
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Disclosure of where DATA is stored

When processing your data we are use to the following third parties :

  • Mailchimp

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Should we find any evidence of a data breach we will notify you with 72 hours

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways and you have the following rights

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
  • you have the right to  :- be informed / to access / to rectification / erasure / restrict processing / data portability / object

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the GDPR (General Data Protection Regulation ) 2016

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may change your mind at any time by using the unsubscribe link in the email received or if you require any further information please email us at dan@essexsupplies.co.uk

DATA Retention Policy

Most of the data collected is used for accounting purposes , as such it is a HMRC requirement to hold records for 7 years . Any IT service data this is collected can be removed securely at your request subject to any contractual obligations.

Environmental Policy Statement

Essex Supplies Limited is committed to leading the industry in minimising the impact of its activities on the environment.

The key points of its strategy to achieve this are:

  • Minimise waste by evaluating operations and ensuring they are as efficient as possible.
  • Minimise toxic emissions through the selection and use of its fleet and the source of its power requirement.
  • Actively promote recycling both internally and amongst its customers and suppliers.
  • Source and promote a product range to minimise the environmental impact of both production and distribution.
  • Meet or exceed all the environmental legislation that relates to the Company.
  • Use an accredited program to offset the greenhouse gas emissions generated by our activities.

EEO Policy brief & purpose

Our equal opportunity employer policy reflects our commitment to ensure equality and promote diversity in the workplace.

This equal employment opportunity policy is the pillar of a healthy and productive workplace. Everyone should feel supported and valued to work productively so we are invested in treating everyone with respect and consideration.

Our equal opportunity employer policy applies to all employees, job candidates, contractors, stakeholders, partners and visitors.

Equal opportunity is for everyone, but it mainly concerns members of underrepresented groups – they’re the ones who are traditionally disadvantaged in the workplace. We don’t guarantee employment or promotions for people in those groups, but we will treat them fairly and avoid discriminating against them either via conscious or unconscious biases.

Complaints

Should you have reason to make a complaint about how Essex Supplies have managed your data you can write to us at info@essexsupplies.co.uk